Minor Updates to the Casino Terms & Conditions and Operating Guidelines

October 3, 2023

This bulletin is to advise all casino facility licensees and registered gaming workers of IMPORTANT AMENDMENTS to the Casino Terms & Conditions and Operating Guidelines (CTCOG). The following policies came into effect September 25, 2023.

• AGLC is committed to reviewing policies to meet the needs of stakeholders, while maintaining an effective regulatory environment. As a result, the following policy amendments have been made to the CTCOG:
  • Subsection 1.7 has been amended to reflect minor updates to the Deal Us In Casino Staff Training certification requirements.
  • Subsections 4.8.5 and 14.2.29 have been amended to update references to align with changes to the Gaming, Liquor and Cannabis Regulation.
  • Subsection 4.8.6 has been amended to reflect changes to the Licence/Registration Application Package forms by updating current form names and numbers.
  • Subsection 5.5.1 has been amended, enabling the option for designated CCTV cameras with a resolution of 1080P or greater, to be set to record at 20 images per second, as approved by AGLC.
  • Subsection 9.18.10 has been amended to reflect an increase to mini baccarat betting limits to $2,000 per square and the aggregate table limit to $18,000.

The amended CTCOG may be accessed on AGLC’s website at aglc.ca. Additional information regarding AGLC’s commitment to a modern regulatory environment that supports consumer choice, innovation and economic growth can be found on AGLC’s website at aglc.ca/modernization.

Please familiarize yourself with the amended policies, update your Casino Terms & Conditions and Operating Guidelines as required, and ensure all affected staff are notified of the new requirements.

If you have any questions or concerns, please contact AGLC’s Regulatory Division or call AGLC Hotline at 1-800-561-4415.